Accessibility Statement for Flowers Harefield

Our Commitment to Website Accessibility

At Flowers Harefield, we recognise the importance of making our website easy to use for everyone in Harefield and beyond. We are committed to making our platform welcoming and inclusive, ensuring that all customers, regardless of ability, can enjoy a seamless online flower-ordering experience. Accessibility is at the core of our values, as we want to ensure that everyone can browse, select, and order Flowers Harefield products without barriers.

WCAG 2.1 AA Compliance

To fulfil our commitment, Flowers Harefield adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards outline how to make web content more accessible to individuals with a wide range of disabilities. By conforming to these guidelines, we strive to provide equal access and opportunity to all users, ensuring our flowers are truly accessible throughout Harefield.

Screen Reader Compatibility

We have designed the Flowers Harefield website to be compatible with major screen readers. Our site structure uses semantic HTML, descriptive alt text for images, and accessible navigation to provide a smooth browsing experience for users who rely on assistive technology. Whether browsing the latest seasonal arrangements or placing an order, screen reader users can access information efficiently and clearly. It is our goal that customers in Harefield who use screen readers can shop for flowers online with confidence.

High Contrast Design Features

The visual design of Flowers Harefield incorporates high-contrast elements to improve readability for users with low vision or colour contrast sensitivity. Text and background colours are chosen to meet recommended contrast ratios, and the site layout maintains clarity across different devices and viewing conditions. Every effort has been made to ensure that selecting flowers and reading product details is easy for all visitors, allowing for an enjoyable and accessible online experience in Harefield.

Continuous Improvement and User Feedback

We are committed to ongoing evaluation and improvement of our website accessibility. Regular accessibility audits and user testing help us identify areas for enhancement and quickly address any issues that may arise. If you encounter any difficulty using the Flowers Harefield website or have suggestions on how we can serve you better, we welcome your feedback. Your input is invaluable in ensuring that everyone in Harefield is able to order Flowers Harefield arrangements online easily and efficiently.

Contacting Us Regarding Accessibility

If you experience any accessibility barriers when using our site or require assistance with any aspect of your flower ordering process, please get in touch with our team. We are dedicated to helping you and will make every effort to ensure your needs are met promptly and considerately. Flowers Harefield believes that accessibility is not just a legal requirement, but a fundamental element of good service to all our valued Harefield customers.